Delivery, Cancellation and Refunds

Plans and credits are delivered electronically; nothing is shipped. As soon as the payment is confirmed, the plan starts or the credits are added to the workspace, and you use them from your account right away. If you paid but the plan didn’t start or the credits weren’t added, write to info@lyngl.com.

Cancel at any time from Settings → Plan, or write to info@lyngl.com. Renewal stops at once; the plan stays until the end of the period you paid for, then the workspace moves to the Free plan. You keep your workspace and its data.

Plans and credits are digital services delivered as soon as they are paid for. A period that has started is not refunded in part, and credits that were added are not refunded, used or not, except as described below or where the law requires it.

• You were charged twice for the same purchase.
• You were charged but the plan didn’t start or the credits weren’t added, and we couldn’t put it right.
• A renewal was charged after you had cancelled.

If you think a charge is wrong for another reason, write to us: we look at every request.

Write to info@lyngl.com with the workspace name and the payment date. We answer within five business days. An approved refund goes back to the card that paid, through iyzico; your bank may take a few business days to show it.

When a renewal payment fails, nothing is charged. The plan stays for three days, then the workspace moves to the Free plan unless the payment goes through. You can subscribe again at any time from Settings → Plan.