Data Deletion

To stop LyngL from accessing your Instagram and Meta accounts:

• In LyngL, open Settings → Instagram & Meta and select “Disconnect”. We delete the stored access tokens immediately.
• Or, in Facebook, go to Settings & privacy → Settings → Apps and websites (or Business integrations), find LyngL and select “Remove”.

To delete your account, your workspaces and all the data we hold about you, including the data we received from Meta:

• Email info@lyngl.com from the email address registered in your LyngL account, with the subject “Data deletion request”.
• Tell us whether you want your whole account or a specific workspace deleted.
• We verify your identity, delete the data within 30 days and send you a confirmation. Requests are handled as described in the “Your rights” section of our Privacy Policy.

We delete your account details, workspaces, goals, tasks, messages, files, generated content, brand settings, connection tokens and API keys, and the data we received from Instagram, Facebook and Meta Ads. Records we must keep by law, such as invoices, are kept only for the legally required period. Deleted data can remain in backups for a limited time until they are overwritten.

Deleting data in LyngL does not delete posts or ads that are already published on Instagram or Facebook; you can remove them there.

Write to info@lyngl.com or to Groupshift Bilişim Teknolojileri ve Yazılım Hizmetleri Sanayi ve Ticaret Ltd. Şti., Adatepe Mah. Doğuş Cad. No: 207AG İç Kapı No: 1 Buca / İzmir.